Privacy Policy

As required by the Privacy Regulations Created as a Result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and modified by the HIPAA Omnibus Final Rule of 2013.

NOTICE OF PRIVACY PRACTICES

Vertex Primary Care LLC and Utah Urology LLC dba Vasectomy Pro

As required by the Privacy Regulations Created as a Result of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and modified by the HIPAA Omnibus Final Rule of 2013.

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU (AS A PATIENT OF THIS PRACTICE) MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO YOUR INDIVIDUALLY IDENTIFIABLE HEALTH INFORMATION.

PLEASE REVIEW THIS NOTICE CAREFULLY

A. OUR COMMITMENT TO YOUR PRIVACY

Our practice, comprised of Vertex Primary Care LLC and Utah Urology LLC (collectively doing business as Vasectomy Pro), is dedicated to maintaining the privacy of your individually identifiable health information, also described as “protected health information (PHI)." In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you and to provide you with this notice of our legal duties and the privacy practices that we maintain concerning your PHI.

The terms of this notice apply to all records containing your PHI that are created or retained by Vertex Primary Care LLC, Utah Urology LLC, or Vasectomy Pro. We reserve the right to revise or amend this Notice of Privacy Practices.

SMS Communications: By providing your phone number and opting in to receive SMS messages from Vasectomy Pro, you consent to the terms outlined in this policy. We collect your Phone Number, Message Content, and Usage Data to send updates, information, and provide customer support. You may opt out at any time by replying “STOP.”

Sharing of Information: We do not sell or rent your personal information to third parties. We may share your information with Vasectomy Verify LLC for purposes consistent with your care and our operations.

B. IF YOU HAVE QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT:

Vasectomy Pro 415 N Main St Spanish Fork, Utah 84660

(801) 609-4476

admin@vasectomypro.com

C. WE MAY USE AND DISCLOSE YOUR PROTECTED HEALTH INFORMATION (PHI) IN THE FOLLOWING WAYS:

Treatment: Our practice may use PHI to treat you, such as ordering lab tests or writing prescriptions. Our doctors and staff may disclose PHI to other healthcare providers, or to family members assisting in your care.
Payment: We may use and disclose your PHI to bill and collect payment for services, including contacting health insurers to certify eligibility.
Health Care Operations: We may use your PHI to operate our business, evaluate the quality of care, or conduct business planning.
- Business Associates: We may use contractors to assist in billing or record-keeping. All business associates are legally required to protect your PHI.
Appointment Reminders: We may use your PHI to contact you regarding upcoming appointments.
Treatment Options & Health Services: We may use PHI to inform you of potential treatment alternatives or health-related benefits that may interest you.
Release to Family/Friends: Unless you object, we may release PHI to a friend or family member involved in your care.
Required By Law: We will disclose PHI when required to do so by federal, state, or local law.

D. USE AND DISCLOSURE OF YOUR PHI IN SPECIAL CIRCUMSTANCES:

Public Health Risks: Reporting vital records, child abuse, or preventing disease/injury.
Health Oversight: Investigations, audits, and licensure.
Data Breaches: Notifying you and the government of any unintended disclosures of PHI.
Lawsuits/Law Enforcement: Responding to court orders, subpoenas, or law enforcement requests.
Marketing & Sale: We will only use PHI for marketing or the sale of aggregate data if we have obtained your specific written authorization.
Serious Threats: To prevent a serious threat to the health and safety of yourself or others.

E. YOUR RIGHTS REGARDING YOUR PHI:

Confidential Communications: You may request that we communicate with you in a specific manner or at a specific location.
Requesting Restrictions: You may request limits on how we use or disclose your PHI for treatment or payment.
Inspection and Copies: You have the right to inspect and obtain a copy of your medical and billing records. We have 30 days to comply.
Amendment: You may ask us to amend information you believe is incorrect or incomplete.
Accounting of Disclosures: You may request a list of certain non-routine disclosures made by our practice.
Right to Notice of Breach: You have the right to be notified following a breach of unsecured PHI.
Out-of-Pocket Payments: If you pay for a service entirely out of pocket, you have the right to restrict disclosure of that information to your health plan.
Right to a Paper Copy: You may request a paper copy of this notice at any time by calling (801) 609-4476.
Right to File a Complaint: If you believe your rights have been violated, you may file a written complaint with our office or the Secretary of Health and Human Services.
Other Uses: Any other uses and disclosures not covered by this notice will be made only with your written authorization, which you may revoke at any time.

F. TEXT MESSAGING

By providing your phone number and opting in to receive SMS messages from us, you consent to the terms outlined in this policy. With the SMS consent of the customer we will send SMS messages, collect the message content and usage data. When you opt in to receive SMS communications from us, we collect the following information:

Phone Number: To send you SMS messages.
Message Content: Information contained in SMS interactions, including replies to our messages.
Usage Data: Information about how you interact with our SMS messages (e.g., delivery and read receipts).

We use your personal information for the following purposes:

To Send SMS Messages: Including updates and other information you requested.
We do not share your personal information with any affiliated companies or third-party entities.
Customer Support: To respond to your inquiries and provide support.
By providing your phone number and opting in, you consent to receive SMS communications from us.

You are not required to provide consent to receive our services. However, opting out of SMS communications may affect your ability to receive certain information.

You can opt out of receiving SMS messages from us at any time by replying with “STOP” to any SMS message you receive. After opting out, you will receive a confirmation message indicating that you have been unsubscribed. We will honor your request to stop sending SMS messages, but please note that you may still receive transactional or informational messages related to your account or services.

We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. We do not share your personal information with any affiliated companies or third-party entities. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

We do not sell or rent your personal information to third parties. We may share your information with:

Vasectomy Verify LLC

We may update this Privacy Policy from time to time. We will notify you of significant changes by sending a new SMS message or updating this policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.